The Cable Company Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Return Policy4.6
- Price & Quality4.4
- Customer Service4.2
- Shipping & Delivery5.0
Recent Customer Reviews (12)
Joe Harrell
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Philip Guibord
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Molly Coates
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Fábio Goncalves
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Tia Blake
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David Barber
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George Knudson
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Bobby Hood
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Julia Lynn
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Simone Amsel
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The Cable Company Pricing
Absolute Power Cords
around $282 to over $3,800
Other digital and interconnect cables
about $60 to over $2,600
The Cable Company Pros & Cons
Pros
1
Exceptional Customer Service: Customers report highly responsive and accommodating service, including quick resolution of order errors with upgrades at no extra cost.
2
Extensive Product Range: Offers nearly every brand and type of specialty audio cable, powerline products, and acoustic accessories available for in-home evaluation.
3
Unique Lending Library Service: Allows customers to borrow cables and other products for home testing (typically 7–10 days), enabling informed purchasing decisions without full upfront investment.
4
Expertise and Advice: Staff have extensive experience in power conditioning and high-performance audio, providing unbiased recommendations tailored to customer systems.
5
Longstanding Reputation: Over 25 years of positive customer experiences with both new and used high-end cables from top brands like Synergistic, Kimber, Wireworld, Analysis Plus, Audioquest.
6
Informed Purchasing Decisions: Customers can test multiple products in their own systems before buying through the Library service, reducing risk and ensuring optimal component matching based on real-world experience.
7
Unbiased Expertise: The company provides impartial recommendations driven by extensive data collected from audiophiles worldwide.
8
Enhanced Audio Performance: High-quality materials combined with advanced engineering result in improved detail resolution, dynamic impact, reduced noise floor, lower capacitance/inductance values, better coherence, phase accuracy—and ultimately a more immersive listening experience.
9
Flexibility & Durability: Innovative cable designs offer flexibility without compromising performance or durability (e.g., C-MARC’s natural cotton insulation enhances flexibility while maintaining excellent sound quality).
CONS
1
Price Considerations: Specialty high-end cables tend to be expensive; while the lending library mitigates risk, the initial price point remains a factor for some buyers.
2
Shipping Times Impact Trial Periods: Although the lending library offers about two weeks total borrowing time including shipping both ways, actual use time is often around 7–10 days due to transit delays.
The Cable Company Features and Benefits
Features
Exceptional Customer Service
Customers report highly responsive and accommodating service, including quick resolution of order errors with upgrades at no extra cost.
Extensive Product Range
The Cable Company offers nearly every specialty audio cable, powerline product, and resonance/acoustic device available on the market, including headphones and line conditioners.
The Cable Library Service
A unique home trial program allowing US customers to borrow over 60 brands of cables and other products for approximately two weeks. This service includes more than $2.5 million worth of inventory for in-home evaluation.
Expert Information & Advice
Since 1989, the company has specialized not only in selling cables but also providing the best available information on high-performance audio. They offer unbiased advice based on extensive user feedback from their Library users to help match cables with specific components.
High-End Product Offerings
Includes premium cables such as Siltech’s Royal Double Crown Speaker Cable featuring S10 monocrystal silver conductors with advanced construction techniques for ultra-low loss and superior noise rejection. Also offers innovative designs like LessLoss Audio's C-MARC speaker cable made entirely from natural cotton fiber insulation for enhanced tonal purity and noise reduction.
Superior Construction Materials
Products use ultra-pure OCC copper conductors, PTFE dielectrics, precision braided shields (e.g., Sigma-X RCA Interconnects), Kapton and Teflon insulation, monocrystal silver conductors—all aimed at maximizing signal integrity and minimizing interference or distortion.
Longstanding Reputation
Over 25 years of positive customer experiences with both new and used high-end cables from top brands like Synergistic, Kimber, Wireworld, Analysis Plus, Audioquest.
Informed Purchasing Decisions
Customers can test multiple products in their own systems before buying through the Library service, reducing risk and ensuring optimal component matching based on real-world experience.
Unbiased Expertise
The company provides impartial recommendations driven by extensive data collected from audiophiles worldwide.
Enhanced Audio Performance
High-quality materials combined with advanced engineering result in improved detail resolution, dynamic impact, reduced noise floor, lower capacitance/inductance values, better coherence, phase accuracy—and ultimately a more immersive listening experience.
Flexibility & Durability
Innovative cable designs offer flexibility without compromising performance or durability (e.g., C-MARC’s natural cotton insulation enhances flexibility while maintaining excellent sound quality).